Achieving Small Business Success with Technology
In any small business, regardless of its scope of operations or industry, a key goal is to enjoy
continued success. Success takes many forms; the small business needs to be financially
successful so that it can continue to operate effectively but success can also include having
a positive company image, a motivated workforce, and making a difference to the local
community.
In recent years, technology has played a more prominent role in fostering business success.
As computer processing power continues to increase, business applications become more
sophisticated and can help small businesses do more in less time. In this article, three
specific types of business technology will be discussed. Each can play a key role in fostering
business success when they are effectively used and integrated into the business.
1. Do more online with superfast internet access
Even the smallest businesses tend to rely on online services and applications. Cloud-based
computing is quickly becoming a dominant force in all types of business. It can help to
support a remote workforce and provide efficiency gains, and it is often a cheaper alternative
to holding local IT services and infrastructures. However, as the business world moves
towards an increasingly online way of operating, there is a need to benefit from upgraded
internet services to access multiple systems and multitask effectively.
If your small business is based in New York and you are seeking to upgrade your internet,
search online for a reliable NYC fiber internet provider. Such firms will provide your business
with fiber optic connections (which is currently the fastest form of internet access) that will
allow you to run multiple online applications seamlessly. In short, superfast fiber internet
should be considered an essential piece of IT for any growing small business with online
digital infrastructure.
2. Make informed business decisions with BI platforms
Small businesses will eventually need to make long-term business decisions that will
ultimately shape their future direction and play a key role in their ongoing success.
Traditionally, such decisions were made by senior staff members who relied on their
knowledge of the industry and their business acumen. However, in 2024, many small
businesses are beginning to use business intelligence platforms to aid their strategic
decision-making. These applications take high-volume business data (often from multiple
sources), combining it and subjecting the data to advanced analytical processes. This allows
small business leaders to gain key performance insights and statistics that can play a crucial
role in decision-making. In short, BI platforms are now seen as a vital tool in business
decision-making and are suitable for firms across all industries.
3. Use online staff surveys to gain service improvement ideas
Finally, every small business should recognize the value of its workforce and the ideas that
they can provide in terms of service improvement. Small businesses should take advantage
of the insights and specialist knowledge of their workers by asking them to complete online
staff surveys. Such surveys should allow staff to suggest areas of improvement and highlight
best practices along with what could be done more effectively. There is a wide range of
online staff survey tools that can be used to gain valuable staff feedback. Ideally, questions
should be open-ended to allow staff to accurately describe issues or avenues for
improvement.
